Education
2023-2025: Associate of the Museum Association (AMA), Museums Association.
2020-2021: MA Curating, University of the West of England
2013-2016: BA Honours Illustration, Norwich University of The Arts
2012-2013: Foundation Art and Design, New College Stamford
2008-2010: A Levels, Spalding Free Grammar School
2006-2008: 12 GCSEs, Spalding Free Grammar School
Employment History
Norfolk Museum Service, Norfolk County Council
January 2023 - Present
Operational Support Officer
Supporting the Operations Manager overseeing all aspects of operations within a portfolio of seven museum sites across Norfolk: Gressenhall Farm and Workhouse, Cromer Museum, King's Lynn Museum, Elizabethan House, Time & Tide Museum, Tolhouse Gaol, and Ancient House Museum.
Leadership and management of Front-of-House, Retail, Events and Operations teams. Overseeing FOH and Events budgets, training and recruitment of FOH staff, performance reviews, ensuring statutory compliance across sites, managing capital projects, supervising and coordinating proactive maintenance, risk assessments, procurement, artist/client liaison, organisation of events and commercial hires, coordinating exhibitions programmes, cash handling and banking, fire warden, key holder.
June 2022 - January 2023
Front-of-House Manager
Leadership and management of Visitor Services and Building Services teams across three museum sites in Norwich: Norwich Castle Museum and Art Gallery, Stranger’s Hall Museum and The Museum of Norwich.
Overseeing FOH budget, training and recruitment of FOH staff, performance reviews, overseeing H&S compliance across sites, artist/client liaison, writing and delivering tours, cash handling and banking, fire warden, key holder.
Outpost Gallery (#FBF696)
July 2023 - Present
Trustee
Risk Management, charity governance, monitoring income and expenditure, impact evaluation, stakeholder management.
Freelance Curator
June 2018 - Present
Curating independent exhibitions, writing gallery guides, designing posters, visitor mapping, installing artworks, marketing and promotion of events.
Arnolfini Gallery
May 2021 - April 2022
Visitor Services Supervisor
Supervising Front-of-House staff, greeting visitors, protecting artworks, writing and delivering tours, writing and recording audio descriptions for the visually impaired, researching artists, selling tickets & merchandise, cash handling, fire warden, key holder, COSHH.
Bristol Culture and Creative Industries, Bristol City Council
January 2020 - April 2022
Front of House Team Leader
Managing visitor assistants, rotas, greeting visitors, protecting artworks, writing and delivering tours, researching collections, selling tickets & merchandise, cash handling, fire warden, key holder.
Hauser & Wirth Somerset
January 2020 - December 2021
Curatorial Placement
Producing educational materials, lead on a project to update visitor feedback, assist in organising International Curatorial Residency Programme, running educational workshops, facilitating school visits, writing and delivering tours, creating Eventbrite listings, researching artists and collections, installation and deinstallation of exhibitions, risk assessments, art handling.
The Edge and Andrew Brownsword Gallery, University of Bath
August 2018 - December 2019
Visitor Services Manager
Lead on a design project to overhaul the Edge's Visitor Welcome Experience, Project Managed implementation of an online booking system for building users.
Managing Front-of-House teams (Ushers, Gallery Invigilators, Box Office and Visitor Services Assistant), rotas, recruitment, conducting interviews, SDPR reviews, artist/client liaison, first point of contact, programming tours and events, training FOH Staff, cash handling and banking, budgeting, fire warden, key holder.
The Edge and Andrew Brownsword Gallery, University of Bath
June 2018 - August 2018
Summer Programme Co-ordinator
First point of contact, administrative duties, invigilator rotas, health and safety, risk assessments, engaging visitors, coordinating and briefing invigilators, protecting artwork, artist liaison, opening/closing the galleries, writing and delivering tours, switching on/maintaining AV equipment, key holder.
The Edge and Andrew Brownsword Gallery, University of Bath
May 2018 - June 2018
Invigilator / Box Office Assistant / Technician
Opening/closing the gallery, switching on AV equipment, protecting artworks, communicating event information to the public, collecting visitor engagement surveys, learning exhibition information, writing and delivering tours, health and safety, administrative duties, artist liaison, art handling, installing artworks, condition reports, taking deliveries, answering the phone, event bookings/venue hire, key holder.
Spike Island, Artspace LTD
May 2018 - December 2018
Weekend Supervisor
Taking deliveries, answering telephone calls, coordinating volunteers, first point of contact, administrative duties, opening/closing the gallery, switching on AV equipment, protecting artwork, communicating event information, collecting visitor engagement surveys, writing and delivering tours, health and safety, COSHH, key holder.
Training
05/03/2018: Art Handling Training - Spike Island, Bristol.
27/02/2019: Fire Safety for Fire Wardens - The Edge, University of Bath.
28/02/2019: Managing Young People In the Workplace - Artswork, Watershed, Bristol.
08/03/2019: Recruitment and Selection for Panel Members - The Edge, University of Bath.
05/07/2019: Nuts and Bolts of Management - The Edge, University of Bath.
05/07/2019 - 08/08/2019: Art Handling, Packing, Transport and Installation - Royal College of Arts Short Course: Chelsea College of Arts, UAL.
10/09/2019: Discovering Museums: Mentor Training - Pathways to Wellbeing, Holburne Museum, Bath.
18/02/2020: Installing Exhibitions - Spike Island, Bristol.
07/05/2021: Safeguarding Adults and Children - Bristol Culture, Bristol City Council.
21/07/2022: Autism Awareness Training - Autism Anglia, Norfolk County Council.
29/11/2022: Carbon Literacy Training - SHARE Museums EAST.
19/01/2023: Premises Management Training - Norfolk County Council.
22/03/2023: Health & Safety Leadership - Norfolk County Council.
25/05/2023: Mental Health First Aid - MHFA England, Norfolk County Council
12/05/2023: Qualsafe Emergency first Aid at Work - Norvic Training
15/06/2023: Essential Risk Management - Norfolk County Council.
16/01/2024: Trustee Training - Institute of Chartered Accountants of England and Wales (ICAEW).
Awards & Memberships
2008: Selected for the National Student’s Exhibition, The Mall Galleries, London.
2016: Best Stand at New Designers, London. NUA Illustration
2023: Museums Association Full Member (Individual)